Frequently Asked Questions

Have questions? We’re here to help. Find answers about our security, IT, and network solutions below.

General

What services does CoreTech Security Solutions provide?

We offer CCTV installation, alarm systems, access control, structured cabling, VoIP phone systems, and managed IT services across Alberta and BC.

Do you handle both residential and commercial projects?

Yes! We provide services to homes, businesses, multi-units, warehouses, restaurants, clinics, and more.

Where do you operate?

We proudly serve Alberta and BC — including Calgary, Edmonton, Red Deer, Okotoks, Canmore, and surrounding areas.

Do you provide alarm monitoring?

We offer both self-monitored and professionally monitored systems depending on your preference and security needs.

Can you integrate alarms with door sensors and motion detectors?

Yes, our alarm packages include full perimeter and motion protection with seamless smart integration.

What types of access systems do you install?

We install keycard, fob, PIN, and biometric access systems for doors, gates, and secure zones.

Can I manage access remotely?

Yes. Our access control systems can be managed from cloud portals or mobile apps — you can grant or revoke access instantly.

What’s included in your Managed IT Services?

We provide 24/7 support, network monitoring, cybersecurity, cloud management, backups, and IT infrastructure planning.

Do you support both cloud and on-premise systems?

Yes, we support hybrid environments with Microsoft 365, Google Workspace, on-site servers, and firewalls.

How do I get started?

What type of surveillance systems do you install?

We install both analog and IP camera systems, including night vision, motion detection, and remote viewing capabilities.

Do you upgrade existing analog camera systems?

Yes. We can upgrade outdated analog systems to modern IP-based surveillance with minimal disruption to your current setup.

Can I view my cameras remotely on my phone?

Absolutely! We set up mobile app access so you can monitor your property in real-time from anywhere.

What types of cable do you install?

We install Cat5e, Cat6, Cat6A, and fiber optic cabling for networks, phones, and data systems.

Do you provide cable certification and labeling?

Yes. We offer complete cable testing, certification, and labeling to ensure clean and reliable installs.

What’s the difference between VoIP and traditional phones?

VoIP uses your internet connection to handle calls, giving you lower costs and more features than traditional landlines.

Can your VoIP systems support remote teams?

Yes, we offer mobile apps, web calling, and softphone integration for full remote flexibility.

Our team is happy to help. Call us or click below to get in touch today.